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Yes, if your workspace is not on a dedicated deployment. Open the chat, click Share, select Support, and click Share with Support.
Share dialog with the Support option selected
This gives authorized Langdock personnel access to your messages, tool calls, Agent instructions, attachments, logs, and Deep Research session data for debugging. Support shares expire automatically after 72 hours. You can revoke active support shares in Account Settings. You can share a workflow with Support the same way. Open the workflow, click Share, select the Support tab, and click Share with support. This gives Support temporary access to the workflow definition and recent run debug data. Langdock removes sensitive data such as secrets, connection IDs, storage paths, email addresses, phone numbers, URLs, and file paths before Support receives the workflow data. This keeps your sensitive information protected when you share a workflow with Support. If you triggered a run but don’t own the workflow, share it from the workflow History instead, which also copies a workflow link and run ID to send Support the exact context for a ticket. On dedicated deployments, the Support option is not available. You can only share conversations and workflows inside your workspace.