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Using the desktop app

The desktop app is Langdock on your Mac or Windows PC. You get the same workspace as in the browser: chat, agents, knowledge, and the rest of your tools, in a native window that lives in the dock or taskbar instead of a browser tab. Use it when you want Langdock next to your other apps, more than one Langdock view open at once, or to stay signed in in the browser and on the desktop at the same time. The desktop app replaces the older browser-installed Langdock App (PWA). If you still use the PWA, switch to the desktop app.
You work in the same workspace as in the browser. The window, menus, and a small set of computer-connected features can differ. If something is missing or looks different in the desktop app, that is expected.

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Installation

Open langdock.com. On that page, use the download button for Mac or Windows. The file lands in your Downloads folder.
Want to deploy Langdock Desktop for your whole organization with Intune, Configuration Manager (SCCM), Jamf, or another MDM? Check out the Enterprise Guide for Langdock Desktop.
1

Open

Open Langdock.dmg from your Downloads folder.
Downloaded Langdock.dmg file in Downloads with the pointer on the file
2

Install

Drag the Langdock app into your Applications folder.
Langdock app icon being dragged into the Applications folder
3

Launch

Open Langdock from Applications or Launchpad.
Langdock icon in the Mac dock with the pointer on the app

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On a computer your organization manages

Your IT team may have installed Langdock for you already. Look for it in Applications or the Start menu before you download it. On a managed computer, you don’t need admin rights for Langdock:
  • Updates install in the background. When one is ready, Langdock shows Restart to Update.
  • When something needs admin rights, Langdock asks you to contact your IT admin instead, for example when your version is no longer supported or the watermark camera stopped running. Send them a link to the Enterprise Guide for Langdock Desktop.

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Sign in

The first launch shows Welcome to Langdock because the desktop app is not signed in yet. Click Sign in to Langdock. Your browser opens Sign in to Langdock Desktop? Continue only if you just opened Langdock Desktop on this device.
  • If you already have a Langdock session in that browser, click Sign in.
  • If you do not, sign in with the browser first, then click Sign in.
Click Cancel if you did not just open the desktop app on this device. After Sign in, the browser shows Signed in successfully. Switch back to the desktop app. A loading screen appears, then Langdock opens in the native window.

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Launch at login

After you are signed in, the Mac or Windows app asks whether it may open when you sign in to the computer. Allow Langdock to launch at login? Langdock starts automatically when you log in to your computer, so it’s always ready when you need it.
Allow Langdock to launch at login? prompt. Langdock starts automatically when you log in to your computer, so it's always ready when you need it. Buttons: Don't Allow and Allow.
  • Click Allow to open Langdock when you sign in. On a Mac, Login Items settings can open if macOS still needs your approval.
  • Click Don’t Allow to keep Langdock from opening when you sign in. The app does not ask again.
You can change the choice later. In the desktop app, open the profile menu and click Settings. Turn Allow Langdock to launch at login? on or off. The browser does not show this setting.