Skip to main content

Accessing Your Invoices

Only workspace administrators can access Workspace Settings. If you cannot see the Workspace Settings, reach out to your Langdock administrator.
1

Navigate to Billing Settings

2

Open the Billing Portal

Click Manage payment & invoices to open your Billing Portal.
Navigate to Billing Settings
3

Download Your Invoice

Scroll to Invoice History and click any invoice to download it. Invoices are sorted from newest to oldest.
Invoice History
Can’t find a specific invoice? Use the date filter in Invoice History to search by month or year.

What’s Included in Each Invoice

Billing Details

  • Invoice number and date
  • Billing period covered
  • Payment method used
  • Total amount charged

Usage Breakdown

  • Seat count for the billing period
  • Prorated adjustments
  • Extra Usage when enabled
  • API usage when enabled
  • Workflow usage when enabled
  • Any applicable discounts
  • Tax information by region

Understanding Prorated Billing

Invoices adjust when your team size changes during a billing period, but additions and removals are handled differently.

Example Invoice

DescriptionQtyUnit priceTaxAmount
Workflow Model Usage
9 May 2026 to 9 Jun 2026
75,000€0.0010%€75.00
Remaining time on 3 × Langdock Business (AI models included) after 24 Apr 2026
24 Apr to 9 May 2026
30%€43.50
Unused time on 2 × Langdock Business (AI models included) after 24 Apr 2026
24 Apr to 9 May 2026
20%-€29.00
Langdock Business (AI models included)
9 May 2026 to 9 Jun 2026
3€29.000%€87.00
Langdock Business Max
9 May 2026 to 9 Jun 2026
1€119.000%€119.00
Extra Usage in Chat & Agents
9 May 2026 to 9 Jun 2026
0%€15.00
API
9 May 2026 to 9 Jun 2026
0%€25.00
Subtotal€335.50
Total€335.50
Amount due€335.50
Taxes depend on your billing setup and region. Your invoice may include VAT or other taxes.

How It Works

Prorated billing applies when you add seats during a billing period: a new seat is charged only for the days remaining in the current period. Removing a seat works differently. The seat stays billed through the end of the current period, and your seat count decreases from the next billing period onward. Removed seats are not credited mid-period. Prorated additions can make invoices harder to read. The following section walks through an example of how the correction appears on your invoice. You can split the seat subscription part of the invoice into two sections: Past period corrections: prorated charges for users added during the previous period. Seat removals are not credited here; they reduce your seat count from the next period. Upcoming period charges: the current number of users at the start of the new period.
API and Workflow usage can appear as separate line items based on usage. See Pricing and Workflow cost management for details.

Breakdown of the Example

This invoice combines a prorated seat change, seat subscription costs, and usage costs. Seat corrections for the previous period:
  • 1 Business seat was added on April 24th, bringing the total to 3 Business seats.
  • Langdock charges the remaining half month for 3 Business seats: €43.50.
  • Langdock credits the unused half month for the 2 original Business seats: -€29.00.
  • Net seat adjustment: €14.50
Seat charges for the upcoming period:
  • 3 Business seats × €29 = €87.00
  • 1 Business Max seat × €119 = €119.00
  • Total seat subscription costs: €206.00
Usage charges for the previous period:
  • Extra Usage in Chat & Agents: €15.00
  • API usage: €25.00
  • Workflow AI Model Usage: €75.00
  • Total usage costs: €115.00
Total: €14.50 + €206.00 + €115.00 = €335.50

Explain Your Invoice With Langdock

Langdock can help you understand your invoice. Upload your invoice to Langdock, then copy and send this prompt:
Invoice explanation prompt
Explain this Langdock invoice in simple terms.

Break down:
- Seat charges
- Prorated corrections
- API, Workflow, and Extra Usage
- Taxes and Amount due

Use this docs page as context:
https://docs.langdock.com/en/admin/billing/invoices

Invoice Issues and Changes

Contact support@langdock.com if something looks wrong on your invoice, you need additional billing documentation, or you want to change where invoices are sent.