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Accessing Your Invoices

Only workspace administrators can access Workspace settings. If you cannot see Workspace settings, reach out to your Langdock administrator.
1

Navigate to Billing Settings

Go to Workspace settings → Billing.
Workspace Billing section
2

Open the Billing Portal

Click Manage payment & invoices to open your Billing Portal.
Navigate to Billing Settings
3

Download Your Invoice

Scroll to Invoice History and click any invoice to download it. Invoices are sorted from newest to oldest.
Invoice History
Can’t find a specific invoice? Use the date filter in Invoice History to search by month or year.

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What’s Included in Each Invoice

Billing Details

  • Invoice number and date
  • Billing period covered
  • Payment method used
  • Total amount charged

Usage Breakdown

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Understanding Prorated Billing

Invoices adjust when your team size changes during a billing period, but additions and removals are handled differently.

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Example Invoice

Personal API key usage is included in the Extra Usage in Chat & Agents amount. The API amount covers workspace API key usage.
Taxes depend on your billing setup and region. Your invoice may include VAT or other taxes.

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How It Works

When you add a member during a billing period, a freed seat is reused first at no additional charge for the current period. If the member increases your total seat count, the new seat is charged only for the days remaining in the current period. Removing a seat works differently. The seat stays billed through the end of the current period and remains reusable. The renewal quantity reflects active users from the next billing period onward. Removed seats are not credited in the current period. Prorated additions can make invoices harder to read. The following section walks through an example of how the correction appears on your invoice. Seat changes take effect immediately. The related billing changes are updated daily. Prorated charges and credits appear on your next invoice. For some annual subscriptions, added seats, seat tier upgrades, and usage charges are billed monthly before renewal. This can include Workspace API usage, Extra Usage, and Workflow AI model usage. You can split the seat subscription part of the invoice into two sections: Past period corrections: prorated charges for users added during the previous period. Seat removals are not credited here; they reduce your seat count from the next period. Upcoming period charges: the current number of users at the start of the new period.
Workspace API usage and Workflow AI model usage can appear as separate line items based on usage. The Workflows plan is a subscription charge, while Workflow AI model usage is a metered charge. See Pricing and Workflows pricing for details.

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Breakdown of the Example

This invoice combines a prorated seat change, seat subscription costs, and usage costs. Seat corrections for the previous period:
  • 1 Business seat was added on April 24th, bringing the total to 3 Business seats.
  • Langdock charges the remaining half month for 3 Business seats: €43.50.
  • Langdock credits the unused half month for the 2 original Business seats: -€29.00.
  • Net seat adjustment: €14.50
Seat charges for the upcoming period:
  • 3 Business seats × €29 = €87.00
  • 1 Business Max seat × €119 = €119.00
  • Total seat subscription costs: €206.00
Usage charges for the previous period:
  • Extra Usage in Chat & Agents, including personal API key usage: €15.00
  • Workspace API usage: €25.00
  • Workflow AI Model Usage: €75.00
  • Total usage costs: €115.00
Total: €14.50 + €206.00 + €115.00 = €335.50

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Explain Your Invoice With Langdock

Langdock can help you understand your invoice. Upload your invoice to Langdock, then copy and send this prompt:
Invoice explanation prompt

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Invoice Issues and Changes

Contact support@langdock.com if something looks wrong on your invoice, you need additional billing documentation, or you want to change where invoices are sent.