Skip to main content

Accessing Your Invoices

1

Navigate to Billing Settings

2

Open the Stripe Portal

Click Manage payment & invoices to open your Stripe dashboard.
Navigate to Billing Settings
3

Download Your Invoice

Scroll to Invoice History and click any invoice to download it. Invoices are sorted from newest to oldest.
Invoice History
Can’t find a specific invoice? Use the date filter in Invoice History to search by month or year.

What’s Included in Each Invoice

Billing Details

  • Invoice number and date
  • Billing period covered
  • Payment method used
  • Total amount charged

Usage Breakdown

  • Seat count for the billing period
  • Pro-rated adjustments
  • Any applicable discounts
  • Tax information by region

Understanding Pro-Rated Billing

Invoices automatically adjust when you add or remove team members mid-cycle.

Example Invoice

DescriptionQtyUnit priceAmount
16 Aug 2024 - 1 Sep 2024
Remaining time for 7 x Langdock Team after 16 Aug7€67.74
Unused time for Langdock team after 16 Aug6-€58.06
Remaining time for 8x Langdock Team after 24 Aug9€40.65
Unused time for Langdock team after 24 Aug7-€31.61
1 Sep 2024 - 1 Oct 20249€20.00€180.00
Subtotal€198.72
Total excl. VAT€198.72
VAT - Germany (19% on €198.72)€37.76
Total€236.48

How It Works

Each invoice has two parts: Part 1: Previous month corrections — Adjusts for users added or removed during the previous billing period. Part 2: Upcoming month — Charges for the current number of users at the start of the new period.

Breakdown of the Example

The previous invoice charged €120 for 6 users. This invoice corrects that because 3 users were added: First addition (16 Aug):
  • 1 user added → total now 7 users
  • Remaining 15 days at 7 licenses: €67.74
  • Credit for unused 6-license portion: -€58.06
  • Net: €9.68
Second addition (24 Aug):
  • 2 users added → total now 9 users
  • Remaining 8 days at 9 licenses: €40.65
  • Credit for unused 7-license portion: -€31.61
  • Net: €9.04
Upcoming month:
  • 9 users × €20 = €180.00
Total: €9.68 + €9.04 + €180.00 = €198.72 (before tax)

Need Help?

If you need invoices sent to a different email address or require additional billing documentation, contact support@langdock.com.