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Purpose of agents

Chat works great for one-time or quick requests. Agents are better when you want to share your setup with others or handle recurring tasks efficiently.
We have created a whole library of agents our customers set up and use every day. You can find it here in our resource section.

Internal agents

Most agents are focused on internal usage to improve internal processes. Your team can use agents in three ways:
  • Through the platform: You can use/share agents and chat with them in the platform interface.
  • Via Slack: You can add the Slack App to your Slack account and use the Agent from within Slack. Our guide for the Slack integration describes this integration in detail.
  • Via Teams: You can add the Teams App to your Microsoft Teams account and chat with agents directly in Teams. Our guide for the Teams integration describes this integration in detail.

External agents

External agents can be shared outside of Langdock via the API. As no Langdock license is required to use them, this feature has usage-based pricing, similar to the pricing of model providers like OpenAI, Anthropic, etc.
  • Via API: For developer use cases and other situations where you want to use attached documents but send messages to an agent outside the interface. This allows you to build your own chatbots for internal and external communication with your own interface. See the Agent API guide for details.