Overview
Microsoft Entra (formerly Azure Active Directory) is Microsoft’s identity and access management service. Once connected, you can use Langdock to search users in your organization’s directory directly from your conversations.Authentication: OAuth
Category: Identity & Access Management
Availability: All workspace plans
Prerequisites
- A Microsoft 365 or Azure AD account
- Admin consent may be required to allow directory read access for your organization — check with your Microsoft 365 admin if the authorization fails
Setup
Navigate to Integrations in Langdock
Go to Integrations and find Microsoft Entra in the list.
Connect via OAuth
Click Connect to start the OAuth flow. You will be redirected to Microsoft to authorize Langdock.
Grant permissions
Sign in with your Microsoft account and approve the requested permissions. If your organization requires admin consent, a Microsoft 365 admin will need to approve the application first.
Admin consent: If you see an error saying admin approval is required, your Microsoft 365 admin needs to grant consent for Langdock to access directory data. They can do this in Azure Portal → Enterprise Applications → [Langdock] → Permissions → Grant admin consent.
Common Use Cases
User Lookup
Find employees by name, email, or partial match across your organization’s directory
Contact Discovery
Quickly look up contact details, job titles, and department information for colleagues
Troubleshooting
| Issue | Solution |
|---|---|
| Admin consent required | Ask your Microsoft 365 admin to grant consent in Azure Portal → Enterprise Applications |
| Authorization failed | Ensure you’re signing in with a Microsoft account that belongs to the correct tenant |
| No results returned | Try a broader search term; guest users are excluded by default |