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Seat Counting with SCIM Pending Users

For workspaces with SCIM pending users enabled, seat counting differs from the standard model.

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Standard Seat Counting

By default, each user in your workspace counts as one seat, regardless of their usage level.

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With SCIM Pending Users Enabled

When scimUsePendingUsers is enabled for a workspace:
  • Only users who have logged in at least once count as seats
  • Users provisioned via SCIM who have never logged in do not count toward seats
  • A user transitions from pending to active (and counts as a seat) on first login
This feature is available for workspaces with SCIM enabled. Contact support@langdock.com to enable SCIM pending users.

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Billing Calculation

The Stripe subscription seat count is calculated as: Without SCIM pending users: 
Total seats = All users in workspace
With SCIM pending users enabled: 
Total seats = Users with at least one session in the workspace

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Example

A workspace with 50 provisioned users:
  • 45 users have logged in at least once
  • 5 users have never logged in
Billed seats:
  • Without feature: 50 seats
  • With feature enabled: 45 seats

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Workspace Overview Display

The workspace overview shows:
  • Active user count (users who count toward billing)
  • Pending user count (if feature is enabled)
Display format: Members (45 +5 pending)

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Enabling the Feature

To enable SCIM pending users and change how seats are counted:
  1. Verify SCIM is enabled for your workspace
  2. Contact support@langdock.com to request activation
  3. Review the user list to understand billing impact before enabling
Enabling this feature changes seat counting for billing. Review your provisioned users before activation.
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