Types of Knowledge

Overview

Type	Available in	Processing	Limit	Sync
File Upload	Chat, Agents	Preview/Embedding	20	—
Integration Files	Chat, Agents	Preview/Embedding	20	Live/24h
Folder Sync	Agents	Embedding	200	24h
Knowledge Folders	Actions, @-mention	Embedding	1,000	—
Integration Actions	Actions, @-mention	API	Varies	Live

Files can be uploaded directly from your computer and added to a chat or agent as a knowledge source.

Files from connected integrations like SharePoint, Confluence, Google Drive, or OneDrive can be selected and automatically added as knowledge.


Available in	Chat, Agents
Processing	Preview and/or Embedding search
File limit	20 files
Permissions	Agent owner
Sync	Live data in chat, every 24h or manual in agents

Entire folders from SharePoint or Google Drive can be connected, so their contents are regularly synchronized.


Available in	Agents
Processing	Embedding search
File limit	200 files per folder, max 5 folders per agent
Permissions	Agent owner
Sync	Every 24h or manual

A knowledge folder enables structured uploading and management of up to 1,000 files as a shared knowledge base. Upload options: Computer or API

Knowledge can be dynamically retrieved via actions from integrations through API—especially useful for vector databases.


Available in	Agent actions, `@` in chat
Processing	API call (Embedding search for vector databases)
File limit	Depends on integration
Permissions	Admin-controlled per group/user
Sync	Live data on every request