> ## Documentation Index
> Fetch the complete documentation index at: https://docs.langdock.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Shared Teams Channel

> Set up a shared Microsoft Teams channel with Langdock for direct communication, fast support, and product updates.

Shared Teams channels give your team direct access to Langdock for questions, feedback, and use case discussions. We also use these channels to share product updates and announcements.

<Info>
  Shared channels are available for enterprise customers. Contact your Langdock account manager to get started.
</Info>

We use **B2B direct connect** as it's the most user-friendly and secure method, utilizing Microsoft Entra and exchanging tenant IDs.

## Step 1: Enable Required Permissions in Teams

1. Navigate to the [Microsoft Teams Admin Center](https://admin.teams.microsoft.com/policies/channels).
2. Click **Global (Org-wide default)**

   <img src="https://mintcdn.com/langdock-34/xbzAyg08zXujRLuD/images/teams-1.jpeg?fit=max&auto=format&n=xbzAyg08zXujRLuD&q=85&s=32e288aa3e178bfa278bbe6e960a0207" alt="Click Global (Org-wide default)" width="1920" height="878" data-path="images/teams-1.jpeg" />
3. Ensure that **Join external shared channels** is activated. If you changed your settings, click **Apply**

   <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-2.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=5fd228dc1d90c887e53e045dfd9aeb70" alt="Join external shared channels is activated, save by clicking Apply" width="1920" height="878" data-path="images/teams-2.jpeg" />

   <Info>
     Please verify that the langdock.com organization is not blocked. If you use a whitelist, [langdock.com](https://www.langdock.com) should be on the whitelist. If you use a blacklist, it should not be on the blacklist.
   </Info>

## Step 2: Configure B2B Direct Connect in Microsoft Entra

<Warning>
  You need admin permissions in Microsoft Entra (formerly Azure AD) to complete this setup.
</Warning>

We follow the [Microsoft B2B direct connect guide](https://learn.microsoft.com/en-us/microsoft-365/solutions/collaborate-teams-direct-connect?view=o365-worldwide#configure-cross-tenant-access-settings-in-microsoft-entra-external-id). You only need to add the Langdock organization and configure outbound settings—inbound settings are not needed since we'll invite you to the channel.

### Add Langdock as an organization

1. Go to **Users** and then to **External access**

   <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-3.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=1c34bf6214d8b682486f545418fb38f6" alt="Go to Users and External access" width="1920" height="878" data-path="images/teams-3.jpeg" />
2. Ensure that **Teams and Skype for Business users in external organizations** is either set to **Allow all external domains** or **Allow only specific external domains**

   <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-4.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=75b8e3ad873d36f63feb6ece4b7dc176" alt="Ensure that Teams and Skype for Business users in external organizations is either set to Allow all external domains or Allow only specific external domains" width="1920" height="878" data-path="images/teams-4.jpeg" />
3. If you only want to allow specific domains, click **Create a list of external domains that are allowed**. Only the specified external organizations are trusted. All other domains will be blocked.
4. Click **Add external domains**
5. Enter [**langdock.com**](https://www.langdock.com) and click **Add**. Then click **Done** to close the sidebar.

   <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-6.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=8772612457edb1a59f20b67653a65603" alt="Enter Langdock.com click &#x22;add&#x22; and confirm with &#x22;done&#x22;" width="1920" height="878" data-path="images/teams-6.jpeg" />
6. Click **Save**

   <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-7.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=8e5c139317b9e136ac454f1e598a6a2e" alt="Click save" width="1920" height="878" data-path="images/teams-7.jpeg" />

### Configure outbound settings

7. In a new tab, navigate to the [Microsoft Entra Admin Center](https://entra.microsoft.com/#home)

8. In the sidebar on the left, click **External Identities**

   <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-8.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=7f26273dcb06dd2e05fdfc03a3a0e32f" alt="Click on &#x22;External Identities&#x22;" width="1920" height="878" data-path="images/teams-8.jpeg" />

9. Select **Cross-tenant synchronization**

   <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-9.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=6f97fa4f075fc922b1e46b59732f4bcf" alt="&#x22;Select Cross-tenant synchronization&#x22;" width="1920" height="878" data-path="images/teams-9.jpeg" />

10. Switch to the **Organizational settings** tab. Then, click **Add organization**

    <img src="https://mintcdn.com/langdock-34/xbzAyg08zXujRLuD/images/teams-10.jpeg?fit=max&auto=format&n=xbzAyg08zXujRLuD&q=85&s=c0faf7895285759ecce0b77c2e316839" alt="&#x22;Switch to the Organizational settings tab. Then, click Add organization&#x22;" width="1920" height="878" data-path="images/teams-10.jpeg" />

11. Click the **Tenant ID or domain name** field and enter **langdock.com**

    <img src="https://mintcdn.com/langdock-34/xbzAyg08zXujRLuD/images/teams-11.jpeg?fit=max&auto=format&n=xbzAyg08zXujRLuD&q=85&s=6a0d5149cea017edd80e2f17b9bf1e09" alt="&#x22;Click the Tenant ID or domain name field and enter langdock.com&#x22;" width="1920" height="878" data-path="images/teams-11.jpeg" />

> **Note:** If your setup requires an `onmicrosoft.com` address (e.g. for a Teams Allow-List or IAM process), use `langdock365.onmicrosoft.com` instead.

12. Select **Langdock GmbH** and click **Add**

    <img src="https://mintcdn.com/langdock-34/xbzAyg08zXujRLuD/images/teams-12.jpeg?fit=max&auto=format&n=xbzAyg08zXujRLuD&q=85&s=717af0896a654884499b151d88e5d62d" alt="Select and click on &#x22;add&#x22;" width="1920" height="878" data-path="images/teams-12.jpeg" />
13. Click **Inherited from default** in the **Outbound access** category for the Langdock organization

    <img src="https://mintcdn.com/langdock-34/xbzAyg08zXujRLuD/images/teams-13.jpeg?fit=max&auto=format&n=xbzAyg08zXujRLuD&q=85&s=1cceb250668372471fc248b42c7aa715" alt="Inherited from default" width="1920" height="878" data-path="images/teams-13.jpeg" />
14. Go to the **B2B direct connect** tab

    <img src="https://mintcdn.com/langdock-34/xbzAyg08zXujRLuD/images/teams-15.jpeg?fit=max&auto=format&n=xbzAyg08zXujRLuD&q=85&s=6935c65e9105f2db131ef240618068ca" alt="Go to B2B direct connect" width="1920" height="878" data-path="images/teams-15.jpeg" />
15. Click **Customize settings**

    <img src="https://mintcdn.com/langdock-34/xbzAyg08zXujRLuD/images/teams-14.jpeg?fit=max&auto=format&n=xbzAyg08zXujRLuD&q=85&s=b342289c93feea8f8492e1b6ccc93abb" alt="Customize settings" width="1920" height="878" data-path="images/teams-14.jpeg" />
16. For users and groups, click **Allow access** for the access status

    <img src="https://mintcdn.com/langdock-34/xbzAyg08zXujRLuD/images/teams-16.jpeg?fit=max&auto=format&n=xbzAyg08zXujRLuD&q=85&s=c45fb31fee588766811009b34f809372" alt="For users and groups, click Allow access" width="1920" height="878" data-path="images/teams-16.jpeg" />
17. Go to the **External applications** tab and select **Allow access** for the access status
18. Click **Select external applications**

    <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-18.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=28136240b6e9c97f108523f852d1c478" alt="Select external applications" width="1920" height="878" data-path="images/teams-18.jpeg" />
19. Click **Add Microsoft applications**

    <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-19.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=ef335d09ef92338e9979713092782d03" alt="Click Add Microsoft applications" width="1920" height="878" data-path="images/teams-19.jpeg" />
20. Check the box for the **Office 365 app registration**

    <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-20.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=aa06e95aba6ea2da9a370c87831e7bad" alt="Check the box for the Office 365 app registration" width="1920" height="878" data-path="images/teams-20.jpeg" />
21. Click **Select**

    <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-21.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=3e0b7fd716aebbbfca4b43e13806ba44" alt="Click &#x22;Select&#x22;" width="1920" height="878" data-path="images/teams-21.jpeg" />
22. Click **Save**

    <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-22.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=72f3555d604900914481beb062856396" alt="Click Select&#x22;" width="1920" height="878" data-path="images/teams-22.jpeg" />
23. Confirm with **Yes**. You have now completed the B2B direct connect setup from your side.

    <img src="https://mintcdn.com/langdock-34/hDlYFjN4znXbKeFA/images/teams-23.jpeg?fit=max&auto=format&n=hDlYFjN4znXbKeFA&q=85&s=1d24abe0dc4e5c480ecbbfb28dff6613" alt="Confirm with Yes" width="1920" height="878" data-path="images/teams-23.jpeg" />

## Step 3: Share Your Tenant ID

Once you've completed the B2B direct connect setup:

1. Find your tenant ID on the [Microsoft Entra Admin Center homepage](https://entra.microsoft.com/#view/Microsoft_AAD_IAM/TenantOverview.ReactView)
2. Share the tenant ID with your Langdock contact
3. The Langdock team will send channel invitations to you and your users via email

<Tip>
  Check your spam folder if you don't receive the invitation email.
</Tip>
